Privacy Policy
🔒 Privacy Policy – Shop Glowsome
Last updated: 27/7/2026
At ShopGlowsome, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
When you visit our store, we may collect:
- Personal details such as name, email address, phone number, shipping and billing address
- Payment information (processed securely via third-party payment gateways)
- Order history and customer support interactions
- Device information, IP address, browser type, and cookies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you regarding orders, updates, and offers
- Improve our website, products, and customer experience
- Prevent fraud and ensure platform security
- Comply with legal obligations
Sharing Your Information
We do not sell your personal data. Your information may be shared only with:
- Payment gateways
- Shipping and logistics partners
- Shopify and essential service providers
All partners are required to protect your data.
Data Security
We follow industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us.
Contact Us
For privacy-related concerns, contact us at:
📧 [Your support email]
💸 Refund Policy – Vein Veda
Last updated: [Add date]
At Vein Veda, we strive to provide high-quality products. Please read our refund policy carefully before making a purchase.
Refund Eligibility
- Only non-sale (regular priced) items are eligible for refunds
- Refund requests must be initiated within 48 hours of delivery
- Items must be unused, unopened, and in original packaging
Non-Refundable Items
- All sale or discounted items are strictly non-refundable
- Used, damaged, or altered products are not eligible for refunds
- Refunds will not be issued for delayed delivery caused by courier partners
Refund Process
- Customer must contact us within 48 hours of delivery
- Refund approval is subject to inspection
- Once approved, refunds will be processed to the original payment method within 7–10 business days
Contact for Refunds
📧 didierdesamps@gmail.com
📞 7988211002